Terms

These terms and conditions set out the terms and conditions on which we offer to supply to you products advertised on this Website.

All references in these terms of use and conditions of sale to the “website” or “Website” refer to this website www.thumbtiles.com; to “we”, “us”, and “our” refer to Thumbtiles LLC; and to “you” and “your” are to you, the user / buyer.

This Website is designed for you — please read these terms and conditions as they protect your interest, and if you have any comments, problems or any questions regarding our Website and/or products and services featured, please get in touch with us.

By using or accessing our Website and/or placing any order(s), you agree to be legally bound by these terms and conditions.

Information about Thumbtiles

Thumbtiles have been designed to be used on interior walls. We do not accept any liability for damage caused to your walls or property while using Thumbtiles.

Shipping

After your order is placed, you will receive a confirmation email and we will immediately begin processing your order. Orders normally ship within 24 to 48 hours, except during holidays and times of high demand. An email confirmation is sent to you when your order is shipped.  The email will include information and instructions on how you can track the shipment of your order online (when tracking is available). If for any reason you have not heard from us, or have any questions, send an email with your order number to support@thumbtiles.com.

INTERNATIONAL ORDERS please note: Items being shipped outside the United States will be subject to customary import fees (including duties, VATs, tariffs, and brokerage fees) imposed by the country into which the product is being imported and the carrier (USPS, UPS or FedEx). Thumbtiles is not responsible for any customary import fees incurred by the importation of products into countries other than the United States. The customer (the person importing the product) is responsible for paying these fees to the carrier at the time of delivery. If the customer refuses to pay these import fees, in most cases the shipment will be abandoned in the destination country and destroyed by Customs or the carrier. In this case, Thumbtiles will be unable to issue a refund to the customer’s credit card for the purchase or shipping.

In the unusual circumstance that the package can be returned to Thumbtiles without cost, Thumbtiles will issue a refund for the price of the product. The cost of shipping will not be refunded.

Law requires Thumbtiles to declare the full value (purchase price) and purpose (Commercial) of products on any waybills or customs documentation. We cannot declare a lower value on your package than the purchase price that you paid, and cannot designate it as a gift or sample. Thank you for your understanding.

Returns

We guarantee all merchandise sold by thumbtiles.com. If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for replacement or refund. After 30 days, Thumbtiles cannot accept returns for any reason other than defects.

To return an item: Pack the item in the original packaging and shipping box, if possible. Include the original packing slip and your reason for return. Email support@thumbtiles.com with your return details.

Use of Our Website

Every effort is made to ensure the complete accuracy of the content on our Website, including the description of our products, however it is possible that errors may occur. We do try to display the design of Thumbtiles, including images, as accurately as possible, but there may be differences between different computer screens and print colors for which we are not responsible.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Any material downloaded or otherwise obtained through the use of this Website is done at your own discretion and risk and you will be solely responsible for any damage to your own computer system or loss of data that results from the download of any such material.

Acceptance of Your Order

Our products are offered for sale subject to availability and our acceptance of your order, which we reserve the right to reject without reason. However, we will inform you as soon as possible if the products you have ordered are not available or if your order has not been accepted, and a full refund will be given for orders which are rejected.

We may from time to time issue gift or promotional codes relating to the purchase of the products. These gift or promotional codes will only be available on the terms specified at the time of issue. Should you attempt to make an order for products using a gift or promotional code issued to another individual and/or for purposes other than those for which it was granted, we shall be entitled to reject such order. A refund will be given for all rejected orders.

After you have placed an order with us for the purchase of products, you will receive an e-mail confirming the transaction of your order.

Pricing & Payment Details

User of this website agrees to indemnify and hold Thumbtiles.com, its parent, Thumbtiles LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Third Party Websites

We may provide links on our Website to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from companies to whose website we have provided a link on our Website, will be fit for purpose or of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.

Privacy

Your privacy is important to us - please see our full privacy policy to understand how we protect your personal information.

All personal details supplied by yourself in the use of the Website and the purchase of goods shall be used in accordance with the terms of our privacy policy.

Other than personally identifiable information which is covered under our privacy policy, any material or information that you transmit or post to this Website or e-mail to us (your “Non-Personal Information”) will be considered non-confidential and non-proprietary. We will have no obligation to you with respect to your Non-Personal Information. By sending such Non-Personal Information to us you agree that we are free to copy, disclose, distribute, incorporate and otherwise use all such Non-Personal Information for any and all commercial or non-commercial purposes.

Overseas customers should be aware that orders shipped to international destinations are subject to inspection by customs authorities.

Entire Agreement

These terms and conditions, our privacy policy and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.

You and we acknowledge that, in entering into a contract, you have not and we have not relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between you and us prior to such contract except as expressly stated in these terms and conditions.

Disclaimer

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT STUDIO NEAT SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

Indemnification

User of this website agrees to indemnify and hold Thumbtiles.com, its parent, Thumbtiles LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Jurisdiction

These terms and conditions shall be governed by, and construed in accordance with, the laws of The United States of America. Disputes arising here from shall be exclusively subject to the jurisdiction of US courts.